Privacy policy

Last updated: April 29, 2026

This website and online store are operated by KEERN Health GmbH. We provide these services to enable a secure and personalized shopping experience.

Protecting your personal data is of great importance to us. In this Privacy Policy, we explain what data we collect, how we use it, and what rights you have.

1. Data Controller

The party responsible for data processing within the meaning of data protection law is:

KEERN Health GmbH
Hanauer Straße 45
63546 Hammersbach
Germany

2. What Data We Process

We process personal data when you use our website or interact with us. This includes, in particular:

  • Contact details (name, address, email)
  • Order and payment data
  • Usage data (e.g., pages visited, interactions)
  • Device information (IP address, browser)

3. Purpose of Processing

We process your data exclusively for the following purposes:

  • to process orders
  • to provide and improve our services
  • to communicate with you
  • to ensure the security of our website
  • for marketing purposes (only within the legally permitted scope)

4. Legal Basis

Processing takes place on the basis of:

  • Art. 6(1)(b) GDPR (performance of a contract)
  • Art. 6(1)(c) GDPR (legal obligation)
  • Art. 6(1)(f) GDPR (legitimate interest)
  • Art. 6(1)(a) GDPR (consent, where required)

5. Disclosure of Data

We only disclose your data where necessary:

  • to service providers (e.g., payment providers, shipping companies)
  • to IT and hosting service providers
  • where we are legally obligated to do so

6. Hosting by Shopify

Our website is operated via Shopify.

Shopify processes personal data on our behalf to enable the operation of the online store. This may involve data transfers to third countries (e.g., Canada or the USA).

Further information can be found at:
https://privacy.shopify.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • ensure the functionality of the website
  • analyze user behavior
  • personalize content

You can adjust your consent at any time via our cookie banner.

8. Storage Period

We store personal data only for as long as necessary for the respective purposes or as required by statutory retention obligations.

9. Your Rights

You have the right at any time to:

  • access (Art. 15 GDPR)
  • rectification (Art. 16 GDPR)
  • erasure (Art. 17 GDPR)
  • restriction of processing (Art. 18 GDPR)
  • data portability (Art. 20 GDPR)
  • object to processing (Art. 21 GDPR)

You may withdraw any consent given at any time.

10. Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority.

11. Changes

We reserve the right to amend this Privacy Policy in order to adapt it to current legal requirements or to changes in our services.

12. Contact

If you have questions about data protection or wish to exercise your rights, you can reach us:

  • by email: kontakt [at] keern.de
  • by post: Hanauer Straße 45, 63546 Hammersbach, Germany